For orders outside Israel and the U.S. applicable duty and taxes may be imposed on your order that are not reflected in our prices. It is the customer’s responsibility to pay these fees to receive their shipment. Check with your local customs office for more information.
We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some carriers may experience delays during the holiday season. We are also not responsible due to delays caused by customs and/or border control.
You agree not to access the Site from any location or territory where its contents are illegal and that you and not us, are responsible for compliance with all applicable laws and regulations (including, without limitation, import laws and regulations), and for any taxes, costs, custom duties, penalties or delays arising from your use of the Site and any Service or purchase of any Product.
Need help? Contact support(at)granalix.com for questions related to shipping policy.
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